Report An Outage

If this is a life-threatening emergency, call 911.

Known Outages

To view a map with current outages, click here.

By Phone

To report an outage by phone, call 800.223.4832 and have the service address, meter number or account number handy. If your call is answered by our automated system, please know that it is the same as speaking with a Customer Service Representative: your report will be sent immediately to our 24/7 Control Center.

Via MyGVEC App

Use MyGVEC. Log in and click Report an Outage. We’ll already know your service location.

Via Textpower

Use TextPower to send us a text message.